Updates
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Good god people. Boarding a plane is NOT that hard
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If you need 6 trays for your crap at TSA - in ADDITION to two bags - you are a douche.
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@dshen so what do you wear on your feet in HI?
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@dshen not even from the beach to the car?
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Loving both the @appfog weekly roundup (http://t.co/J3yfHZ2G) and the great guest post from @adron! (http://t.co/Y9gaYQWL)
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OH (small child): I like first class because when we land I don't have to wait for THOSE people to get off. #socal
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@tedr you used to think a daiquiri was blended. Now pony up!
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@xeni we have yet to grasp the implications of sacrificing freedom for security. Others have very real experience with this.
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Wow. My twitter mojo is high today. Guy stopped yelling less than 5s after my complaint. Hmmm... what to tweet next...
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Yo! Dude in Room 223 (ie next door)... SHUT THE FUCK UP! (or at least stop shouting at the damn phone)
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"I got my black cat bones all pure and dry I got my 4 leaf clovers all hanging high"
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Really nice piece on scaling GitHub from @holman. http://t.co/JsJ5vxz3
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@justinogarrity hah!
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@tedr not shocked. FB is a black hole
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There are times when you find yourself surrounded by smart capable people asking tough questions. Glory in those rare moments.
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@sogrady interested to hear what you think of the Fred.
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@tedr google
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@sogrady what were the beers?
Posts
Continuing on in the honesty and transparency theme - and hoping this will also prove to be useful for other entrepreneurs - I figured I'd follow up my "what did I learn from OneTrueFan" post with a new bit of sharing.I recently took a new job with another start-up (the amazing AppFog team). How I got to this decision might be valuable to others.After the OneTrueFan acquisition and my departure,
So, in part I of my (slow developing) series on what Agencies can learn from Start-ups, I introduced a whole bunch of issues, lessons and models.As promised, I'm going to start expanding on some of them.First - in an agency it is not okay to fail. Failure is not an option, ever. In a start-up, on the other hand, failing is how you learn and how you get better and how you end up winning. Learning
Note: This is not the complete story. This is just my perspective. I'm hoping the other OneTrueFan folks also feel like posting up their learnings - which will yield a more complete perspective. This is simply me detailing what I (alone) learned from my experience at OneTrueFan. I'm hoping it is complete and most of all honest and transparent. I hope it doesn't make anyone uncomfortable. The goal
So as I mentioned yesterday briefly, OneTrueFan has been bought. I'm very very excited about this deal. The BigDoor guys are great, there is fantastic synergy between the teams - and at the end of the day I think that the two companies combined have a good shot at being one of the two or three winners that come out of this sector. I don't know if I could have honestly said that about OTF as a
OneTrueFan bought by BigDoor.Yup. It's true.Eric and Todd kicked ass. BigDoor made a compelling case. Together the two are better than alone.More soon of course.
-- This is part one of a planned multi-part series --I've been described as a funny-shaped peg. Now... there are a number of valid reasons for this description, but the one that matters for this particular post is that I seem to bounce between the Services world (agencies, consulting firms, design studios, development shops) and the Product world (in particular high tech internet start-ups).
Until Design (and designers) can get beyond trying to settle the "Who is in Charge" question there is no future for Design beyond the rigid borders of the discipline.So the question is - what's really more important? Being in control or having an impact.
-- Full disclosure: I am an employee of OneTrueFan. --Yesterday OneTrueFan released a public preview of the company's Fan Intelligence (aka "Fan-alytics") solution. If you've not seen it, check it out.While this preview is really cool and exciting - I thought it would be interesting to see how much more someone could get out of it with a little more work.In this case, I decided it would be
Pundits and experts tell us that the key emotional strength of an entrepreneur is Passion. In my opinion this is untrue. Passion is in fact vital, but I would argue that it is an outcome of the true key strength. And that is Belief. Belief is what allows us to ignore the odds. Belief is what enables us to fight - again and again. Belief gives us strength and allow us to justify the sacrifices.
Someday, and that day may never come, I'll call upon you to do a service for me. But uh, until that day - accept this justice as a gift on my daughter's wedding day. - Vito Corleone, The GodfatherI come from the East Coast - from the tri-state area.I grew up working back of the house in restaurants.Perhaps this is why I believe that doing favors (and being owed favors in return) is a fundamental
Honestly, the only thing I can do is point you in the right direction in this case. The 7 Biggest Lies Out of Digital HollywoodI really wish I'd written this piece. Bravo!
Sometimes you see something on twitter that just HITS you.This is one of them.The new startup team is hacker + hustler + designer. -- @christineLOVE it.
-- This has nothing to do with the general topic of this blog --In the mid 80's I played in various bands on the East Coast.Safety First was not the best band I played in. It was too odd, too low-fi, too weird, too amateur to be the "best." I'm not even that confident it was the most fun band I played in.But it was a special band for me - and a special experience. As a band, I think we were as
Last week I had an interesting opportunity, and it has brought something to my attention that I think is probably worth sharing.I was invited to speak at an event about how to take advantage of Social Media - and how to address the risks of Social Media. I was on a panel with a whole stack of other folks, representing a wide range of perspectives on the topic.Within the first 15 minutes I
A year or so ago I was working with one of the companies in discussions with Google about the design and development of a netbook running ChromeOS. Sadly, we were not selected for the program. Regardless, I was really intrigued by the idea and tracked the development as best I could over time.Given this, it should be no shock that when Google announced a "Pilot program" for testing out a sort of
I have a confession to make.When I first saw Twitter I didn't get it.Actually, not only did I not get it - I though it was a dumb idea doomed to fail.The thing is that, like most people who are like me, I was looking at new internet and technology businesses in terms of their utility. I was evaluating them to see how they were going to make my life easier.This makes sense. It's obvious and
I was asked this morning, "why aren't you beating up on Rupert Murdoch over this whole ridiculous The Daily thing?"My answer was that it's like kicking a man when they're down. Except, in this case, it's like kicking them when they're dead.Seriously, the publishing industry at this point just makes me sad. If their industry were being disrupted by technology that allowed direct brain interfaces,
This has pretty much nothing to do with the normal topics for this blog (though I'll try to relate it in a minute). None the less, I think this is a really important issue and is something that needs attention. Sorry if it's "off topic."I have one thing in common with most other consultants.I travel a lot.This is generally a part of the business of being in services - and especially true for
I've tried to love the iPhone.Really... I've tried.I work on Macs. I only work on Macs. I'd probably refuse to take a job that didn't allow me to work on a Mac.I'm not an Apple fanboy -- I just like working with tools that allow me to get the job done.The trouble is that I want to choose how I use these tools. If I think the best way to peel ginger is with a spoon not a vegetable peeler (which is
Last week I was asked "what is your philosophy when it comes to consulting?"I gave some sort of glib answer.But the question stuck in my brain. And I realized it's actually an important one.So I'm going to try and dignify it with a more cogent answer - or at least the start of an answer. And I'm going to do so by listing the things I believe to be true (and important) in ethical, effective and
One of the primary joys of working with designers is the opportunity to see problem sets from an entirely different angle - to completely change the frame. For me this enables a reshuffling of attributes, components and forces that regularly shakes things loose and allows for a sudden refocusing and more complete grasp and understanding.For this to work - however - I have to be open-minded when
The whole infuriating so-called debate over "Design Imperialism" has annoyed me to the point where I've had to try and stop paying attention. (and no - I'm not linking to any of the drivel on the subject - feel free to use Google).That said... I have no choice but to vent a little - but then also suggest a solution to my issues.VentingThis whole design imperialism argument illustrates one of the
There are a lot of problems in the Design / Agency / Consulting world.Right now one of the big (and growing) ones is what I think of as "the problem of Gaps."What I mean by this is quite simple really - but it's something no-one talks about. Right now the "Gaps" I'm speaking of exist in two planes.First - when we talk about the temporal process that Clients and Agencies go through in creating
I've never really thought of myself as an "Enterprise 2.0" guy.Instead - I think of myself more as the kind of person who can help big companies become more nimble and flexible and forward thinking - and can help small companies become big and aggressive.And then I ended up in the PBworks Top E2.0 Consultants voting.In fact, as I write this, I (@cbtacy) seem to be #12.Being on this list has made
That was one of the weirdest and flattest "big hype" technology events of all time.I'm talking about this morning's Apple WWDC keynote of course. I guess - given the level of hype around these things - it was inevitable that sooner or later we'd see one that simply fell flat. And maybe the leaked / lost / stolen phone made this result a foregone conclusion.But to be honest - after the Android
Posts
2011 in coffee... where do i start?
I recently helped a long-time friend (not in the coffee business) with his initial dive into the world of home espresso.
I thought that making espresso would be more like an art - with a lot of self-expression going on. But it's not really like that. It's also not like science - because it's really about producing something that tastes good (an inherently subjective goal). It requires right brain and left brain thinking.
I love reading people bitching about the poor quality of espresso they get in coffee bars.
I went to one of the top coffee bars in NYC last week and the espresso I got was terrible. I'm no longer going to coffee bars because I can make better coffee at home.
I'm not going into details.
- I used to work at Stumptown.
- I used to work at a Corporate Venture Fund.
- I'm a serial entrepreneur who has started multiple (externally funded) companies (two of which were sold to other companies).
- I am not writing this based on any sort of "insider information" on the deal. My relationship with TSG is purely second hand, and while I'm still a friend of many folks at Stumptown (including Duane) and a fan of the company and its coffee I'm neither involved with the company nor involved in the deal in any way. In fact, my guess is Duane and the Stumptown family are going to probably wish I'd not said anything.
- This is purely my opinion based on the points listed above under Perspective. In other words - I'm writing this as pure speculation (like everything else written in this thread -- and for that matter in the various press pieces covering this deal to date).
For me, there are two key things about this deal.
First - this is a huge validation for the high-end sector of the speciality coffee market. The fact that a fund like TSG is making a bet on Stumptown at this time says that they see significant potential for growth in the whole sector. This sector has long been ignored not just in the investment world (of course) but in the larger coffee world as well (the "less than 2% of the market" comment has been made a million times). For the other companies that have also been building the space, and for consumers of high-end coffees, this is great news. Sadly - as far as I know this has not be covered in the press. Given that it should be the main story, that makes me both sad and frustrated.
Second - that being said, there is one group of people out there who should be very nervous about this deal. And no... it's not Stumptown customers or Stumptown employees. It's competitors of Stumptown. In looking at the stated and rumored goals (open more retail locations in NYC, open business in Chicago, open business in SF) you can model this out to mean that (if successful) Stumptown will be at least doubling the volume of green coffee they are buying within 24 months. Where is that coffee going to come from? From other high-end roasters. And who will they be selling the roasted coffee to? That's right - customers of other roasters. And who will be working in these new roasteries and new retail locations? Yeah... you get the idea. Combining Stumptown's brand, relationships and expertise with a whole big stack of new capital... yeah, if I were running a competitor I'd be nervous.
Now... after talking to folks and reading all the crazy shit that's been out there - there are a couple things that I feel like I need to comment on. Again... these are just my opinions. But... well... I think I'm probably more right than most people.
- the idea that Duane is going to "cash out" and leave in a year or two is something that only someone who doesn't know him could ever come up with. The man has no hobbies. His entire life is coffee and Stumptown. He truly loves what he does - and he loves Stumptown. In the time I worked at Stumptown he never took a vacation longer than a 3 day weekend that I can remember. There is absolutely no way that he would (or perhaps could) do something else (and that includes not working). As a result, I feel like we can absolutely assume that his motivation was something other than "cashing out" -- which fundamentally changes the structure and tenor of the deal (given that it changes the motivation).
- everything I hear says that Stumptown was doing better financially than it ever had before. In other words, financial hardship (another common motivator for capitalization deals like this) was not the driver.
- given this, I have to assume that the motivation was in fact capitalization for growth and opportunity. This makes sense to me. Duane used to always say he wanted to bring great coffee to everyone in the world who loved things that taste good.
- now, while it's entirely possible that TSG was talking to other roasters in order to pursue a roll-up strategy, it's perhaps more likely that this was simply a pricing and competition exercise for TSG. I know it sounds sleazy but many serious investors do it. I've done it. Yeah... it causes bad feelings if the companies that are not the investment target take things personally and feel like they were either used or jilted in the process. That's life. That's business.
- as noted at the start, my relationship with TSG is purely second hand (I have friends who know them, who are at companies that have worked with them or co-invested, etc). That said, once I heard about the deal I asked around and came back with 100% positive responses. And - just to be clear - in the PE world that is not common. In fact, an associate I know at one of the most highly regarded early stage VC funds said that TSG was his dream gig. And the reputation that Alex Panos had amongst these folks was equally impressive.
- so... Very good investment firm puts money into thriving growing private company because that company wants to grow rapidly in an expanding new market. Pretty damn common, yeah? And I think we can at this point say that the usual rules, metrics and models of a deal like that probably also apply to this particular deal, okay?
To be frank, I'm kind of shocked that Stumptown was able to scale as it did without investment. As far as I know, they were the largest high-end speciality coffee company that didn't have outside investment. I'm guessing that this exact success was one of the main reasons TSG was so attracted to them.
Of course, the deal is also a validation of Stumptown. And that is an important point. No good investors are going to put money into a company based on its success and then destroy what has made it successful.
- Stumptown has kicked ass to date
It has done so with no external capitalization (straight bootstrapping)
The entire market sector is primed to grow over the next 5-7 years
Stumptown is best positioned to take advantage of that
Let's accelerate Stumptown's growth to take advantage of these circumstances.
This will result in Stumptown being the dominant player in a newly expanded market sector at the end of this time period.
To do this, let's use external capital (investment) in order to massively expand Stumptown's geographic footprint.
At least... that's my perspective and (unfounded and speculative) opinion.
Oh... also... I used to write for the NYTimes.
I believe strongly in journalistic ethics.
Suffice it to say that there are people who have been involved in the coverage of this "story" who should not only be ashamed but should not ever be considered in any way "journalists" of any sort.
So everyone is excited about the news baskets hitting the market, in particular the VST baskets that are coming with the new LM Strada.
A quick message to the folks working at and running the high end, quality focused craft coffee companies in the US.
So this morning was my first day with the incredible Espressoparts La Marzocco GS.
- Will Intelli Chicago be able to keep their best employees?
- Will Stumptown's indy punk rock vibe sell in the midwest?
- Will Intelli open in Portland?
- Will Stumptown go for a beer and wine license?
- Will Intelli try to better leverage Ecco now?
- Will Stumptown be Stumptown without bike messengers?
- Who will Alinea use?
I am the luckiest person in the world.
For many reasons.
Today just brought me another reason.
This is a hugely important step for the coffee industry and I am so incredibly happy about it happening.
So, the demo Anfim is boxed up and about to be shipped away.
Rather than doing a retrospective analysis of 2010 (too obvious and there are people better than me at doing this), or doing a set of predictions for 2011 (my ego isn't THAT big) - I'm instead going to share my hopes for coffee in 2011.
I'm going to structure this quite simply...
What I hope happens with coffee in 2011
- Volume of sales
- Green bean purchasing and management
- Marketing (coolness, buzz, brand, etc)
- Preparing coffee the right way
- Roasting
So I've been running a little experiment over here.
I'm glad to be able to announce that my long dreamed of product is now available.
Now that was a nice table!
As mentioned earlier, I was lucky enough to be selected as one of the judges for the coffee track of the Good Food Awards.
I'm incredibly honored to be judging the coffee category for the Good Food Awards.
Anyone who pays attention to coffee will have noticed the (welcome) trend away from darker roasted coffee in the high end ("craft") segment of the speciality market.
- While underdevelopment is in no way tied to light roast degrees, roasting light is harder than roasting dark. I've had underdeveloped coffees roasted to a Full City+ roast degree - and I've had coffees that were roasted to a Cinnamon degree and were wonderfully and fully developed. But it does seem like a lot of the underdeveloped coffees come from folks who are (bluntly) still learning how to roast to a light degree.
- That being said, there are even more underdeveloped coffees coming out of roasters who only think in terms of roast degree and have a black and white simplistic view of coffee (light roast degree == good; darker == bad). These roasters do not seem to have "development" on their list of things to care about.
- There is a large segment of the coffee industry that follows short-term trends. These folks seem to be following the over-simplified "light roast degree == good" roasters without really thinking about the implications.
- A huge challenge is that there is a somewhat large (and vocal) group who are unquestioning cheerleaders of the "light == good" school. I've had folks defend severely underdeveloped coffees with statements like "grassy can be good - like fresh cut lawns" and "well that coffee just tastes like lemon and artificial sweetener."
- And of course - perhaps the largest challenge is the (never-ending) culture in speciality coffee of not airing dirty laundry in public (and never speaking ill of your competitors). This lack of honesty continues to do immeasurable damage to the entire industry.
While I'm sure that some folks (especially those in Seattle and in Chicago) would argue, I think most of us would agree that Portland has had a special role in the high end of (what I'd call artisan) coffee in the US.
I'm just back from Portland OR and it's clear I need to post about it.
So... as if it were not absurd enough for me to have done a review of the Robur grinder at home (see here for final conclusions) now I'm going to spend some time sharing thoughts on the Anfim Super Caimano (modified).
I should have done this earlier, but before it's too late (I hope) I'm going to take a little time off from participation in the various coffee websites etc.
Profile
Summary
I spent years developing expertise and ability in Business, Corporate and Strategic Development and applying it to multiple markets and sectors. I combine this with my experience in sectors as diverse as Venture Capital, Social Media, Consumer Electronics, Industrial Design, High Technology, Marketing, Publishing, Packaged Goods, Building Products, Automotive, Financial Services, Media and Entertainment, Food Service, Advertising, Non Profits and Specialty Coffee to bring a rather unique and wide perspective to all ventures. Some people call me an odd shaped peg but I prefer to think of myself as unique generalist.
I have more than a decade's track-record of business development success - fifteen years of experience in professional services - and have started and run three companies (with two successful exits).
Experience
- Nov 2011 - PresentMarketing / AppFogMaking the world know how important PaaS is and how bad-ass AppFog is.
- 2010 - Aug 2011VP, Business Development / OneTrueFan, Inc.Biz Dev and Corp Dev for super bad ass start-up team funded by First Round, 500 Startups, SoftTech and great angels. Managed all BD and Sales and was part of 3-person exec mgmt team through eventual successful M&A exit.
- 2009 - 2010Corporate Development / fuseprojectContract corporate development consultant for Yves Behar's product and brand studio helping with modeling and developing services-for-equity business.
- 2009 - 2010Principal, Strategy / twiceten consultingProvide business, product, investment, strategy and management consulting to start-ups looking to become big; and big companies looking to become more like start-ups.
Board advisor and company advisor for start-ups.
Services provided range from change management to marketing strategy to internet strategy and direction to M&A and investment advising.
Clients and companies worked with and advised include NetApp, EPNW, ThoughtWorks, Hot Studio, 49th Parallel, Fullsack et al. - Feb 2008 - Dec 2008Chief Innovation Officer / MethodExecutive and Corporate Management.
Responsible for all Innovation practices.
Responsible for all Venture-related practices and efforts.
Provided strategic advising and consulting services to executive stakeholders at clients and portfolio companies including boxee, Move Networks, CNN, Microsoft and Sun Microsystems.
Directly responsible for high-level business development efforts in the internet, media and entertainment, consumer electronics and high tech market sectors. - Sept 2007 - Feb 2008Vice President, Client Services / MethodManaged team of Account Managers, Program Managers and Project Managers.
Provided Account Direction and strategic consulting to clients including Sun Microsystems, Microsoft Live and Move Networks. - Feb 2006 - Jun 2007Vice President, Strategic Services and Accounts / Pop ArtResponsible for all Strategic direction and consulting for all of Pop Art's accounts. Direct the development of Interactive Marketing Strategies, Online Media Plans and run all non-tactical consulting projects. Also serve as Account Director on selected major accounts.
Responsible for the vast majority of new revenue generation for the company.
Turned the business around from a low-margin job shop to a high margin, value priced interactive agency with long-term retained large accounts. - Jan 2006 - Jun 2006Venture Partner / Mirador CapitalVenture Partner at a leading boutique fund of funds.
- Feb 2001 - Dec 2005Principal / twiceten consultingConsulting services centered around digital and interactive strategy, venture, entrepreneurship, innovation and general strategic consulting services.
Clients ranged from MDC Partners to Ghostdog Design to Espresso Parts NW. - Oct 2004 - Jun 2005General Manager, Retail / Stumptown Coffee RoastersResponsible for all Retail Operations for America's leading artisan coffee roaster/retailer.
- 1999 - 2000Chief Strategy Officer / Rare Medium GroupResponsible for Corporate Strategy, particpated in the SWAT sales team and ran agency M&A activities.
Oversaw management of the Venture Strategy Group and was a General Partner and the Acting Managing Partner of Rare Ventures - Rare Medium's $350MM corporate venture group. Portfolio focus was social internet, distributed and P2P computing, ecommerce and digital media. - 1999 - 1999General Manager, Western Region / Rare Medium, IncManaged the various US western region offices of publicly traded internet development and consulting company. Successfully integrated three acquired boutique agencies into the region.
Delivered the highest margins in the company.
Ran high level business development and executive relationship management. - 1997 - 1999President and Co-Founder / Fire Engine RedFire Engine Red was an elusive boutique consulting firm known for its reasuring expensiveness and excellent BBQ parties. Clients included such diverse companies as Sony, Planned Parenthood, Mayfield Fund, Sun, Accel Partners, Bigstep, Oracle, IDG Ventures, Nihilistic and Hitachi Data Systems. It was eventually purchased by publicly traded, $2B multinational consulting firm Rare Medium.
- Jan 1997 - Dec 1997Columnist / The New York TimesI was an Internet business, technology and culture columnist for New York Times Electronic Media writing a bi-weekly column for the Times website covering the Internet and entrepreneurship issues.
- 1995 - 1997Vice President, Development / NVolveNVolve was the final, public face of the infamous Reality Factory think-tank. Intially started by IDG to help formulate Internet strategy and develop Internet products and services, as a result of the success of our Social Network Application Server product (and a proof-of-concept project called Arcadium), it was in the end spun off as a Mayfield-funded company which was then acquired by Viacom.
Along the way, Reality Factory / Nvolve development systems and solutions for clients including Computerworld and CareerBuilder and made venture investments in companies including Architext (Excite) and Netscape.
As employee #1 of Reality Factory, I was responsible for all product and service development - all product management - and all investment diligence. As part of management team, I worked to close NVolve's series A funding. - 1993 - 1995Director / International Data Group (IDG)I held various positions at a number of IDG owned publications and business units.
Education
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1995 - 1995Stanford UniversityManagement Publishing Institute
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1982 - 1989Wesleyan UniversityBA in English, Post-Structuralist Critical Theory
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1976 - 1981Buxton SchoolHS